Tuesday, September 20, 2016

September 20, 2016

 This morning I slept in and then read a book. That is still the best way to spend a morning. Then I got ready and ate lunch before going to work.

The first part of my day was spent finishing up my homebound lists, which I accomplished. I even pulled a few books because I didn't have any specific ones in mind so I just went to the section I wanted and browsed until I had enough. I also did other work things like helped patrons in person, over the phone, and through chat. It was a fairly constant flow of work during the first part of my shift.

The second part of my shift was slower but I still did things. I finished watching more usability videos, bringing the total up to 200 for this month. I also cleaned up most of my inbox because that has been a long time coming. I wasn't off the desk until the end of the night so that is when I went to pull books for homebound. I didn't count how many books I pulled but I filled my cart and finished just in time to start the closing stuff for the night. It was super dead for the last hour or so of the evening throughout the entire library, which was nice because I was able to get my work done.

There was one incident tonight which I wasn't a fan of. When I got back from dinner the other librarian told me she had just talked to a group of teens down by the front entrance because they were being loud and horsing around. I think it was the same group that was down there yesterday being loud and wanting to race each other barefoot. I put off going down as long as I could but they got progressively louder and then started throwing out random curse words. So I went down to talk to them. I'm not a fan of confrontation and that was probably evident.

I asked them if they were being too loud and one responded by saying “No, we're just being black citizens.” And I looked at him and said “Or citizens? And yes, you're being loud.” The first kid continued being respectful in that patronizing sort of way and the other was more confrontational and argumentative, blaming the building rather than their actions. And then half way through the conversation he stopped arguing and just started staring at me. I think he might have been trying to be intimidating but he looked more tired than scary.

I could have handled the situation better. I feel like all my interactions with kids and teens at the library, outside of the ones I know from being at the school, involve me coming off as an authoritarian because I'm having to get on them about not acting like kids. There isn't really a good place for them to hang out so they end up in all the places that adults find them annoying. I need to work on my tactic because I'm not the bad guy and I don't want to come across that way. I imagine I will have many more opportunities to practice, so I will get better.


When I got home tonight I watched YouTube videos and got updated on internet things. Tomorrow I'm going back to work. In the morning I've got two hours on the desk which will hopefully give me enough time to checkout all of my homebound books, sort them, and print out the feedback slips. Hopefully there aren't a lot of patron interruptions. Then I'll spend my afternoon delivering books in the hot and humid weather, going into hot homes and nursing homes, with only brief reprieves in the air conditioned van. It's going to be a wonderful time. I just need to remember to bring a change of shirt (and maybe everything but pants) so I can change when I get back and have cooled down so I'm not completely disgusting when I go out with my realtor looking at houses after work. Which is the part of my day I'm looking forward to most. If I can get over being sweaty and gross.

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