March 23, 2018

This morning I woke up, ran on the elliptical and headed to work. I arrived at work at nine o'clock and quickly learned that I wasn't supposed to come in until eleven o'clock. I was convinced I worked at nine o'clock so I didn't check the schedule last night, and I ignored the urge to check it this morning. Whoops.

I went home for about thirty minutes and played CoD: WW2 to get out my frustration on my day completely getting messed up. At ten o'clock I went to my Mom's house to let the dogs out before going back to work. I also ate an early lunch, even though I had eat breakfast two hours earlier, because I knew if I didn't I would be starving by four o'clock. I ate a lot of peanut butter today.

When I got to work, for the second time, it was a pretty uneventful day. I had five walkthroughs throughout the day, I was on desk for a couple, and I had some off desk time. When I wasn't helping patrons or talking to coworkers, I worked on the tech class for next week. That could have gone better. I got less than seven hours of sleep last night and that meant I was tired all day, which led to a lack of focus. It was frustrating, and very reminiscent of school projects. I got caught up in an overly complicated slideshow, also reminiscent of school, and eventually focused on an outline, so I would actually know what slides I needed to make, instead of just overly tweaking the slides I had. I nearly finished the outline, which means I'll need to do a decent amount of work this weekend. And hopefully I'll get back early enough Monday so I won't have to pull an all-nighter to get it done.

My best patron interaction today was with an older lady who called because she had tried three different numbers for her bank and kept getting a recorded message. I had the same numbers but I put her on hold and decided to try calling the number in the phonebook (which was the same as the one on Google). It rang for quite awhile but eventually a lady answered. I mentioned who I was and why I was calling and then she told me she was actually just a switchboard for all of the banks in the chain. She offered to connect me to the bank I needed and gave me their direct number, which was useful. I got through when she connected me and went through my spiel again. She said the phones were fine but she had been at lunch and there was a chance they had been busy enough that no one had been able to answer the phone. When I hung up with her I got back on with the patron and let her know what I had learned and gave her the number. I didn't hear from her again so I am hoping that means she was able to get through to the bank.

After work I went home to start packing. My sister stopped by to let me borrow a GPS unit for the trip. She also caught me up on what had gone on this week down there and what I needed to know about, like the alarm system. When she left I recorded my audio journal and then finished packing. I made it to my Mom's around eleven o'clock and now it is after midnight, but I'm about to go to bed, which I have been looking forward to all day.